A good website host provider is essential to making your website stand out. I once have a business website with poor performance speed and server issues because we went ahead with a website host provider with a plan that is too good to be true. As we are located in Singapore, with their data centres being hosted in the USA, the speed performance is greatly affected. Security issues were another headache as well. Point to note, a good web hosting plan and provider really makes a world of a difference.
I am glad and assured that my website is now with a globally renowned hosting provider, Exabytes.sg.
Why do you need a web hosting provider?
If you want to own your own domain, most of the time, you need to engage a web hosting company as well – especially if your website is on WordPress just like me. WordPress is pretty customizable and that is the beauty of it. However, you do need to be able to host your website on a hosting provider so that you can customize the blog with different themes and plugins.
Exabytes is a full-service web hosting company that was founded in 2001 with a long-standing rewards and records in the market. They have received numerous awards and accolades over and over again.
Exabytes grew to be one of Southeast Asia’s leading cloud, eCommerce, and digital solutions provider today. They power over 160,000 businesses worldwide, talk about a huge clientele!
Exabytes’ mission is to help SMEs digitalise and bring their businesses online. At the heart of their products and technology is an enthusiasm to energize customers’ online web presence, digital marketing, website creation solutions, business startup solutions, and more.
You can know more about them here.
Services by Exabytes
There are multiple services by Exabytes.
- Website or WordPress Hosting
- Cloud hosting
- Designing services
- Productivity solutions
- Digital Services
- And more
For my website, I went ahead with the WPP12 hosting plan as my website is a WordPress website. You may refer to their plans here.
Once we purchase hosting plan, Exabytes stores our sites on one of our servers and assigns it a unique DNS. The DNS serves as the address that allows people around the world to find and view your website. This unique address is required in order for people to view our sites. By purchasing a website hosting package, we are basically buying space on one of our servers. It’s similar to the space on a computer’s hard drive, but the server allows your website’s files to be accessed from anywhere.
The hosting plan can also host multiple domains as well! Which will come in handy if you are owning multiple websites.
Price of the plan
Their prices are competitive if you were to compare them with other well-known and reliable web hosting providers. Learning my lesson with my previous website hosting provider, I know also look for web hosting providers with data centers in Asia as well. This will really help to optimize the speed of your website. The operating data centers of Exabytes are located in Singapore, Indonesia, Malaysia, and the United States.
Nobody likes a slow website. A fast loading website is also essential for a good S.E.O. I can say that my website loads super fast as my website is now on a Singapore server.
Users are also protected by a 100-Day Risk-FREE Guarantee Program where users can cancel and get a 100% refund in the next 100 days. Take note that this guarantee programme is not applicable for EBiz 12 Mini.
It is important to also take note that with a web hosting provider, they would be able to have daily backups of your website and that should be the bare minimum. The reason is, that when there are WordPress plugin updates, there could be times the site may crash due to the compatibility and conflicts of the new plugin versions, and many other reasons. My previous website provider does not have daily backups and that was an issue for me. In addition, for some reason, their backup capacity is always full even though my website is pretty straightforward and simple – after all, it’s just a blog.
The Transfer Process and Potential Hiccups
I was first assigned an engineer for the migration process. All I had to provide is the FTP access which can be easily obtained from the Cpanel. For a tech dummy like myself, I had the help of the Exabytes team to understand where I can find the location of certain credentials etc. With that the migration was done within a few days.
During the time of the expiry of my old plan with my previous website hosting came another issue. My website was not working as the domain was not yet pointed to the right servers which I had totally forgotten to do so when the migration was done by the Exabytes team beforehand. The Exabytes support team was supportive enough to do so for me on my Cloudfare which I was totally clueless on what needed to be done.
When you are migrating your website, always double-check that all pages work and not just the main page. All links should be working.
When my site was still down due to my mistake as mentioned above, the support team reply almost instantly. The support team for Singapore is mostly based in Malaysia which has no time difference. This makes me feel more at ease considering that I have almost 10 years of blog articles on my website.
For support, it is easy to reach out to the support team. There is a variety of communication that includes not just email. Such as live chat, telephone and even WhatsApp!
Visit their main website to know more!
Thanks for reading ~